Does your desk look like this?
The past way of making calls requires mounds of papers to sort through and decide who to call, when to call, and when to call back.
With dealerwrx, we can clear your desk for a more productive BDC
With Dealerwrx, the decision of who to call, when to call, and when to make a follow up call is taken out of the agents hands and put into the hands of the dealership. Productivity increase, along with the number of calls made and appointments set each month.
The application allows technology to control and command all inbound and outbound calls. The decision on who to call and what to say is now controlled by the employer rather than the employee.
The goals tool gives call agents long term visions with short term motivation. Agents are aware in real time how they are performing vs. goals.
Dealerwrx has the ability to speed up your calls and create a paperless environment.
Managers are able to customize all settings and use all tools to their preference to achieve maximum results.